Privacy

PRIVACY STATEMENT

Privacy Policy – IndianTrainSim (ITS)

At IndianTrainSim.com (ITS), your privacy is our priority. Our policies are designed to ensure transparency and security while maintaining an exceptional user experience.

Definitions

  • ITS / This Website – IndianTrainSim.com

  • ITS App / Windows App – IndianTrainSim.com Windows Application, available on our website's App Download page.

  • User / Customer – Individuals using our website or app.

  • User’s System – The computer system of the user/customer.

  • We / Us – Website administrators, owners, staff, or creators (sellers).

Data Collection & Usage

Our application strictly collects data relevant to Railworks Game and our add-ons and routes. To provide high-quality service, ITS App gathers essential system details, including:

  • Brand of the computer

  • Graphics Card specifications

  • RAM details

  • HDD/SSD names and serial numbers

  • IP address

  • Other Details

To purchase add-ons, users must install and run ITS App at least once. This ensures a system scan, collecting necessary details securely and storing them within the user’s profile.

Additionally, ITS App may periodically scan the Railworks directory to verify the integrity and functionality of installed add-ons, routes, scenarios, sounds, and textures.

Internet & Access Requirements

An active internet connection is required during gameplay. First-time users must log in via the ITS App to initiate system verification.

Third-Party Tools & Analytics

We collaborate with trusted partners to enhance product performance and advertising:

  • Microsoft Clarity – Analyzes website usage to improve user experience.

  • Google Analytics – Tracks user behavior on IndianTrainSim.com .

  • Bing Webmaster Tools – Helps optimize search performance.

By using IndianTrainSim.com and ITS App, users consent to the collection and usage of data as outlined in this policy.

Legal Compliance

All disputes are subject to Ahmedabad Jurisdiction. Continued use of our services implies agreement with our privacy policy.

 
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Helpful Details and Support Phone Numbers
  1. Please do not use the country code or zero before your phone number.
  2. Do not repeat the same details to sign up again in case of an error.
  3. If you sign up and get the error Some error occurred simply try to log in using the same details you used to sign up.
  4. Contact Support: WhatsApp: +918160376744 Call: +918160376744
  5. Currently, password reset is disabled. Till then, WhatsApp or email us for password reset.
  6. Emails: Chauhan.brijen8@gmail.com & support@indiantrainsim.com
Sign Up
Helpful Details and Support Phone Numbers
  1. Please do not use the country code or zero before your phone number.
  2. Do not repeat the same details to sign up again in case of an error.
  3. If you sign up and get the error Some error occurred simply try to log in using the same details you used to sign up.
  4. Contact Support: WhatsApp: +918160376744 Call: +918160376744
  5. Currently, password reset is disabled. Till then, WhatsApp or email us for password reset.
  6. Emails: Chauhan.brijen8@gmail.com & support@indiantrainsim.com